GDPR Compliance

Last updated: September 2024

Our Commitment to GDPR

deft-ravine is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our responsibilities regarding your personal data seriously and have implemented measures to protect your privacy rights.

Data Controller

deft-ravine acts as the data controller for personal data collected through our website and services. This means we determine the purposes and means of processing your personal data.

Contact details:
deft-ravine
14 Charlotte Square
Edinburgh EH2 4DJ
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases as defined by the GDPR:

• Consent: Where you have given explicit consent for processing, such as subscribing to communications
• Contractual Necessity: Where processing is required to perform our services as agreed with you
• Legitimate Interests: Where processing is necessary for our legitimate business interests, balanced against your rights
• Legal Obligation: Where we are required by law to process certain data

Your Rights Under GDPR

The GDPR provides you with specific rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is manifestly unfounded or excessive.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, including processing for direct marketing purposes.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

Exercising Your Rights

To exercise any of your rights, please contact us using the details provided above. We will respond to your request within one month. If your request is complex or you have made numerous requests, we may extend this period by two months, but we will notify you of any extension within the first month.

Data Transfers

We do not routinely transfer personal data outside the United Kingdom. If such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with UK data protection law.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Changes to This Notice

We may update this GDPR notice periodically. Changes will be posted on this page with an updated revision date.